The Covid-19 pandemic created a shift in care to telemedicine for many healthcare organizations. Primary care clinics that were previously scheduling in-office visits had to pivot quickly to seeing 80% of their patients virtually. Information technology’s role was significant in supporting the workflow changes, implementation...

I had the pleasure to interview Sheri Sherrell, President of DCS to understand how the company is adjusting to the Covid-19 “shelter-in-place” restrictions.  This affects their offices in Washington, Texas and multiple client sites across the U.S. When did you decide to close the offices and...

As a manager, I hated writing performance reviews. I worked hard to make them reflective of achievements, performance and goals. I would spend hours reading the peer and self-evaluations and then writing examples to support my scores.  In the end, it was a grand waste...

Benefits can set your company apart from competitors. Over fifty percent of employees consider benefits to be one of the top factors in accepting a new job. It is important to re-evaluate your company’s benefit offerings annually to keep pace with the continually changing needs...

Recent studies have found that remote workers are more productive, happier and achieve a better work-life balance. As more organizations are using remote workers, managing these workers is a skill every manager will need to learn.  Here are several tips I found helpful when managing...

What do you think are the jobs of the future? Here is a list of professions that may not be around much longer… Artificial intelligence, robotics and smartphone applications are changing the labor market.  As technology continues to evolve, these types of jobs are likely...

Whether you're a business owner, a manager, or a co-worker, you've most likely felt the stress and anxiety that come from facing the need to initiate a crucial (and possibly uncomfortable) conversation. A crucial conversation is any conversation where the stakes are high, emotions run...

The average professional spends 31 hours a month in meetings.  Many of us find that meetings can be full of talk, with little focus and no outcomes. If you’ve ever sat through one of those meetings, feeling like it’s a waste of time and a...

As 2018 begins, business leaders will continue to be challenged to keep pace and adapt to the rapidly changing technology landscape. New technologies are requiring companies to evaluate employee skillsets and offer new training to staff with legacy skills, hire subject matter experts and contract...

The employees at DCS are compassionate about donating their time, energy, and money to help make the holidays brighter for those in need. Each year, DCS teams up with a variety of charity organizations in both Seattle and Austin.  “Throughout the year our team is...