OPPORTUNITY:

We are looking for two (2) Epic Ambulatory Analysts (II) for a full-time permanent placement remote role in Durham, NC.

SALARY:

• $80K - $95K

RESPONSIBILITIES:

• Support clinical end-users with system issues and questions.
• Monitor Error Ques, Ticket Ques, and customer issues.
• Review of Release Notes.
• Conduct daily maintenance work which includes managing messages from various workqueues.
• Participate in rotating on-call coverage (24/7 call for 1 week about every 10-12 weeks, Tue-Tue).
• Build and configure the system for optimization requests.
• Participate and/or lead workgroups for projects.
• Candidate will work with others on the Application Support team to support the maintenance of user access to EHR systems and track changes.
• There will be modernization and build projects that are also rotated within the team. Upgrades also twice a year.
• Provide both business and after-hours on-call support for issues pertaining to production: including the analysis, prioritization, and implementation of requested changes, analysis of new functionality, coordination of software release updates, system testing, and interface enhancements.
• Perform in-depth analysis of end-user department workflows, data collection, report details, and other technical issues associated with Epic software as they relate to system design and build decisions.
• Proactively complete assigned application deployment(s), management, and testing tasks within a defined timeline.
• Build, test, and debug Epic application(s) to ensure the system meets end-user requirements.
• Work with Training team for correct content, content review.

REQUIREMENTS:

• EpicCare Ambulatory certification.
• Five (5) years of experience working as an Epic Ambulatory analyst.
• Production Support.

PREFERRED SKILLS:

• Epic Care Everywhere, Regulatory Reporting, Kaleidoscope.

WHY DCS:

Join DCS and get connected with a leading IT consulting firm who is passionate about creating strong client and consultant partnerships. We've been connecting the best with the best for over two decades and want to do the same for you. Are you ready to join our team?

For more info, visit us at  www.dcshq.com

DCS is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex (including gender identity and/or expression), sexual orientation, age, disability, predisposing genetic characteristic, marital status, military status, and/or domestic violence victim status.