ITSM Systems Administrator
RESPONSIBILITIES: Administer and maintain enterprise ITSM platforms including user management, security roles, workflows, forms, system configurations, and platform updates. Design, develop, and support advanced workflows, business rules, automation, and service request processes. Configure and maintain modules supporting Incident, Problem, Change, Knowledge, Service Catalog, Self-Service Portal, and CMDB management. Develop and support integrations and API-based connections […]
Systems Engineer 2
RESPONSIBILITIES: Systems Engineers design, build, and maintain various complex systems and structures and ensure the stability, integrity, and efficient operation of the organization’s information systems that support core IT and departmental services. This role is responsible for the install, configuration, and administration of information systems, servers (physical and/or virtual), network components and operating systems, mass […]