Sr. Patient Access Analyst

Location
Remote/WA
Job Type
Category
Number Of Positions
1
Contract Duration
Permanent

Description

OPPORTUNITY:

We are looking for a Senior Patient Access Analyst for a permanent remote role in WA state.

 

SALARY:  $63K - $120K

 

BENEFITS OFFERED:

  • Medical, vision (group medical), and prescriptions
  • Dental, including orthodontia
  • Group life and accidental death and dismemberment
  • Long-term disability
  • Flexible spending accounts for medical and dependent care
  • Wellness Programs

 

OVERVIEW:

The Clinical Application Analyst (Epic) I role will troubleshoot, document, and resolve IT application issues in a timely manner with guidance. The Clinical Application Analyst (Epic) II will demonstrate competence in analysis and troubleshooting, healthcare computing environments and be a self-directed learner with excellent communication skills. The Clinical Application Analyst (Epic) Analyst Sr will demonstrate mastery in analysis and troubleshooting, healthcare computing environments and be a self-directed learner with excellent communication skills.

 

RESPONSIBILITIES:

General I.T. Job Functions:

  • Provides direct supervisor or lead with a weekly summary of activities.
  • Documents change control and system problems according to departmental procedures.
  • Advises direct supervisor or lead of potential problems, requirements for expanded services and status of current systems on an ongoing basis.
  • Promptly notifies direct supervisor or lead of problems, unexpected tasks and missed targets.
  • Responds to all requests according to departmental standards.
  • Performs end-user functions for assigned products to a high level of competency.
  • Ensures that reports, data, and devices are appropriately secured.
  • Maintains the security of the Data Center(s) systems and information, per VMC and departmental Information Privacy Policies.
  • Provides after-hours support as required.
  • Ability to successfully log into enterprise network and all supported applications.
  • Ability to organize, schedule, manage (chair) meetings and publish meeting minutes.
  • Ability to successfully contact vendor for support.
  • Ability to complete annual VMC educational requirements.
  • Performs other related duties as required.

Application Analyst:

  • Documentation Skills.
  • Writes scope statements, defining size and planning parameters of projects or multiple groups of tasks
  • Prepares detailed work plans and target dates for all projects.
  • Documents change control and system problems according to departmental procedures.
  • Provides complete documentation of all tasks and projects; develops and maintains specifications according to departmental standards.
  • Uses standard flowcharting tools and techniques to create and maintain business process and functional flow charts. Can read and edit technical flow charts.
  • Knowledge of the life cycle of a change and being able to shepherd a request from requirements gathering to designing and building to maintaining the architecture behind the change.

Issue Resolution:

  • Identifies and resolves complex issues. This includes identifying appropriate parties and potential solutions.

Leadership Skills:

  • Ability to engage teams in collaboration and discussion and guide toward acceptable solutions

Process Improvement:

  • Demonstrates self-initiated process improvement; actively pursues expansion of knowledge in applications and functions supported by VMC IT and develops new efficient solutions.
  • Anticipates client's needs and seeks feedback to ensure client's needs are met.

Project Skills:

  • Manages and/ or leads planning and completion of projects on time and as designed.
  • Ability to manage short-term and long-term risk of architectural decisions.
  • Technical Aptitude.
  • High technical aptitude; adopts new technology and application functionality quickly.
  • Expert hands-on knowledge in current system functionality including integration points across all applications and continuing knowledge of future system capabilities.
  • Ability to see the big picture and how many simultaneous projects interact with each other as well as current and future system states.
  • Immense curiosity in all areas-beyond Epic applications, clinical workflows, and the entirety of the medical field-and a willingness to explore.

Test Planning:

  • Builds complete testing plans to validate system parameters and functionality performs as specified unassisted.

Training:

  • Ability to communicate design and functionality principles as well as risks with all audience levels.

Mentorship:

  • Helps others learn how to structure and solve problems and collaborate with others within the organization.
  • Ability to mentor groups, both large and small, on technical and non-technical skills.

Team Building/Working with Others:

  • Frequently performs critical leadership roles on the team. Promotes team spirit and commitment to common objectives. Involves the team in decision making.
  • Performs other related duties as required.

 

REQUIREMENTS:

  • Bachelor's degree plus two (2) to three (3) years industry related experience, OR Associates degree and four (4) years related experience, OR five (5) years related experience.
  • Candidates MUST be authorized to work in the US and be able to go W2.
  • Candidates MUST reside in , WA, AZ, ID, IA, NV, OK, OR, TN, or TX.

Applied Job Experience:

  • Information Services Background: Industry experience preferred as an information technology analyst.
  • Some Small Project lead experience required, or Clinical Background: Clinical experience in an acute or ambulatory care setting.
  • Clinical or Health & Life Science education/degree/licensure (RN, RRT, RPH) is a plus.
  • Lead experience preferred, or Healthcare Operations Background: Experience in healthcare operations, such as billing, scheduling, access services, health information management or other support functions.
  • Knowledge of computerized appointment scheduling, billing procedures, coding and patient flow is a plus.

Certifications:

  • Any certifications related to software applications, technology infrastructure and/or clinical specializations is an advantage. Current Epic proficiencies or certification Required.

 

 

WHY DCS:

Join DCS and get connected with a leading IT consulting firm who is passionate about creating strong client and consultant partnerships. We've been connecting the best with the best for over two decades and want to do the same for you. Are you ready to join our team?

For more info, visit us at www.dcshq.com.

DCS is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex (including gender identity and/or expression), sexual orientation, age, disability, predisposing genetic characteristic, marital status, military status, and/or domestic violence victim status.

 

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