Software Administrator

Location
Remote, MN
Job Type
Category
Number Of Positions
3
Contract Duration
12+ Months

Description

OPPORTUNITY:

 

We are looking for a Software Administrator for a 12-month remote contract opportunity.

 

RESPONSIBILITIES:

 

  • Supports software applications such as Aha!, Azure DevOps, Jira, Miro, Mural, EasyRetro, and/or others as required across multiple functions within the Center for Digital Health (CDH).
  • A large part of this role will be supporting Aha!, our designated product management tool, and the teams that use Aha!.
  • Experience with Aha! is preferred however not required.
  • You will serve our product teams in two important ways, administering our tools (software) to support these teams and collaborating with our agile coaches to provide training to teams in the use of these tools.
  • The agile coach will coach teams in lean agile processes, and you will enable tools to support these processes.
  • The Center for Digital Health is advancing the digital products for our consumers, patients, and providers, executing on digital roadmap.
  • This position reports to the Center for Digital Health’s portfolio management organization.
  • Skills: Aha!, Software Administration,  Azure DevOps or Jira, Bachelors + 4 years exp or AA + 6 years’ experience.
  • License or certification Licensure/Certification Preferred: Agile Certification(any): CSM, CPSO, CSP, PMI-ACP, PSM, SAFe Scrum Master (SSM), SAFe Release Train Engineer (RTE) or SAFe Product Owner/Product Manager (POPM).
  • As a software administrator for the Center for Digital Health your responsibilities may include:
    • Defining the standard configurations that all teams will follow and ensuring that these standards are consistently followed.
    • Defining the standardized portfolio reporting for senior leadership as well as supporting other reporting needs across CDH if coming from these tools.
    • Onboarding new teams according to the defined standards and ensuring their setup aligns with any team-specific processes.
    • Training teams on the organization's use of specified software in partnership with our agile coaches.
    • Creating and maintaining integrations between Aha! and Azure DevOps or Jira.
    • Conduct regular touchpoints (ex: internal Lunch and Learns) on topics pertaining to these software(s) to advance our collective knowledge and maturity in the use of these tools.
    • Supporting the teams with day-to-day questions or issues, and optionally holding regular office hours.
    • Actively seeking and managing user feedback on the organization's use of the specified software(s).
    • Actively working with the Center for Digital Health executive sponsors to ensure their goals are being met.
    • Staying current with new software functionality and rolling it out across the Center for Digital Health where appropriate.
    • Managing license assignment and user access.
    • Work with IT to apply and maintain single sign on (SSO) and/or active directory (AD) groups utilized in the user permission process.
    • Managing contract renewals and collaborating with finance/budget representatives on actual and forecasted spend related to these software(s).

 

REQUIREMENTS:

 

  • Bachelor’s degree with 4 years of related experience OR Associate degree with 6 years of related experience.
  • Additional preferred qualifications Experience with using or administering Aha!.
  • Track record within Healthcare industry supporting agile teams.
  • Excellent written and verbal communication skills with the ability to build relationships, influence outcomes, and to deliver effective presentations to a variety of audiences and stakeholders.
  • Comfortable with ambiguity and facilitating discussions to explore the best possible solutions.
  • The ability to lead and inspire with imagination, courage, and curiosity. Strong business acumen and the ability to dig in and solve problems, a self-starter.
  • Previous experience in Product Management or Scrum Master.
  • Knowledge and experience in two or more Agile or Lean frameworks – Scrum, Kanban, Lean, Lean Six Sigma, Extreme Programming.
  • Experience with other agile management tools such as Jira, Azure DevOps, etc.
  • CANDIDATES MUST BE AUTHORIZED TO WORK IN THE US AND BE ABLE TO GO W2.

 

WHY DCS:

 

Join DCS and get connected with a leading IT consulting firm who is passionate about creating strong client and consultant partnerships. We've been connecting the best with the best for over two decades and want to do the same for you. Are you ready to join our team?

 

For more info, visit us at www.dcshq.com.

 

DCS is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex (including gender identity and/or expression), sexual orientation, age, disability, predisposing genetic characteristic, marital status, military status, and/or domestic violence victim status.

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