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RESPONSIBILITIES

• Responsible for overseeing streamlined operation of IT Applications solutions for Epic Access and Revenue Cycle applications/technologies, as well as third party integration support.
• Plans and manages all aspects of design, implementation and maintenance of applications to effectively apply technology solutions to improve core functions of business operation applications.
• Contributes to the development of hospital performance improvement strategies.

REQUIREMENTS

• A strong understanding of computer systems, networks, and servers.
• Proficient in new system implementation setup, testing and configuration.
• Experienced with maintenance and support.
• Ability to identify and solve problems in a logical systematic manner.
• Lead projects following Project Management Office methodologies.

EDUCATION AND EXPERIENCE

• Equivalent to a Bachelor’s Degree in Business, Information Science, Computer Science, Informatics, Business Administration, or closely related field.
• Five (5) years leading and managing Epic/EHR implementations and enhancement experience in areas such as clinical data repositories, revenue cycle workflow, registration workflow, clinical documentation, computerized order entry/results reporting, and physician access systems.

LICENSING/CERTIFICATION REQUIREMENTS:

• Current active certification in specific Epic product(s).

ADDITIONAL AND/OR PREFERRED POSITION REQUIREMENTS:

• Five (5) years of experience overseeing aspects related to Epic/EHR systems, and software.
• Experience in managing complex technology EHR projects. This involves handling intricate initiatives related to infrastructure design, deployment, and optimization.
• Experience in managing application analysts.
• Current Epic Certification.
• Knowledge of Revenue Cycle.

KNOWLEDGE, SKILLS, ABILITIES, AND PHYSICAL REQUIREMENTS:

• Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, and employee training and discipline; principles and practices of developing teams, motivating employees and managing in a team environment; job planning, prioritizing and scheduling techniques; techniques for dealing with staff at various levels, in person and over the telephone; operational capabilities of enterprise-class computing environments; project management principles and practices; customer service principles and practices; laws, rules, regulations and standards governing finances and financial reporting in health care facilities; department and hospital safety practices and procedures; patient rights; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital safety practice and procedures; patient rights; age specific patient care practices; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures.
• Planning, organizing, supervising, reviewing and evaluating the work of assigned staff; developing and implementing goals, objectives, policies, procedures and work standards; project management principles and practices; customer service principles and practices; implementing business process; operational capabilities of enterprise-class computing environments; project management principles and practices; configuration management principles and practices; development and delivery of quality technology training curriculums; and computer operations services; principles and practices of developing teams, motivating employees and managing in a team environment; job planning, prioritizing and scheduling techniques; techniques for dealing with staff at various levels, in person and over the telephone; using computers and related software applications; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment.